Privacy Notice and Cookie Policy

1. Introduction

Armonie Massaggi (hereinafter ‘we’, “our” or ‘Armonie Massaggi’) respects the privacy of visitors to its website. This policy describes how we collect, use and protect personal information in accordance with the General Data Protection Regulation (GDPR - EU Regulation 2016/679) and current Italian legislation.

2. Data Controller

3. Data Collected and Purposes of Processing

3.1 Browsing Data

During normal operation, the IT systems and software procedures used to operate this website acquire some personal data whose transmission is implicit in the use of Internet communication protocols. This information is not collected to be associated with identified data subjects, but by its very nature could, through processing and association with data held by third parties, allow users to be identified.

This category of data includes IP addresses or domain names of computers used by users connecting to the site, URI (Uniform Resource Identifier) addresses of requested resources, the time of the request, the method used to submit the request to the server, the size of the file obtained in response, the numerical code indicating the status of the response given by the server, and other parameters relating to the user's operating system and IT environment.

This data is used solely to obtain anonymous statistical information on the use of the website and to check its correct functioning.

3.2 Data Provided Voluntarily

The optional, explicit and voluntary submission of personal data through the contact forms on the website entails the subsequent acquisition of the user's data, which is necessary to respond to requests. The personal data that may be collected includes:

• First name and surname
• Email address
• Telephone number
• Any other information voluntarily provided by the user

This data is processed exclusively for:

• Responding to requests for information
• Provide the requested services
• Manage appointment bookings
• Send communications relating to the services offered (only with prior consent)

4. Cookie Policy

4.1 What are cookies?

Cookies are small text files that are stored on the user's device when browsing a website. They are used to store specific information about the user and their browsing habits.

4.2 Types of Cookies Used

Technical Cookies (Necessary)

These cookies are essential for the website to function properly. They enable basic navigation and access to the website's core features. They include:

• Session cookies
• Cookies for storing language preferences
• Cookies for cookie consent

These cookies do not require the user's prior consent.

Analytical Cookies

These cookies help us understand how visitors interact with the website by collecting information anonymously. This data allows us to improve the functioning of the website. User consent is required for these cookies.

Marketing Cookies

These cookies are used to track visitors across websites. The intent is to display advertisements that are relevant and engaging for the individual user. User consent is required for these cookies.

4.3 Cookie duration

Cookies can be session cookies (automatically deleted when the browser is closed) or persistent cookies (remain stored on the device for a specified period). The specific duration depends on the type of cookie.

5. Legal Basis for Processing

The processing of personal data is based on:

• Consent of the data subject: for sending commercial communications and for the use of non-technical cookies
• Performance of a contract: for the management of bookings and provision of services
• Legitimate interest: for site security and fraud prevention
• Legal obligation: to fulfil tax and accounting obligations

6. Data Retention

Personal data will be retained for the period strictly necessary to achieve the purposes for which it was collected:

• Browsing data: stored for the time strictly necessary for statistical purposes
• Data provided voluntarily: stored until consent is revoked or for the time necessary to process the request.
• Booking data: retained in accordance with legal requirements (minimum 10 years for tax purposes)

7. Recipients of the Data

Personal data will not be disclosed. It may be communicated to:

• Entities that process data in compliance with specific legal obligations
• Technical service providers (hosting, website maintenance)
• Consulenti professionali (commercialisti, avvocati)

All third parties who process data on our behalf are appointed as Data Processors and are bound by confidentiality obligations.

8. Rights of the Data Subject

Pursuant to Articles 15-22 of the GDPR, the data subject has the right to:

• Right of access: obtain confirmation that personal data is being processed and access such data
• Right to rectification: obtain the rectification of inaccurate personal data
• Right of cancellation: obtain the deletion of personal data (right to be forgotten)
• Right to restriction: obtain restriction of processing
• Right to portability: receive data in a structured and readable format
• Right to object: object to the processing of personal data
• Right to withdraw consent: withdraw consent at any time

To exercise these rights, the data subject may contact the Data Controller at the addresses indicated above.

The data subject also has the right to lodge a complaint with the competent supervisory authority (Personal Data Protection Authority - www.garanteprivacy.it).

9. Data Security

We take appropriate technical and organisational security measures to protect personal data from unauthorised access, alteration, disclosure or destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure.

10. Links to Third Party Sites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of such websites. We encourage you to read the privacy policies of each website you visit.

11. Minors

This website is not intended for minors under the age of 18, and we do not knowingly collect personal data from minors. If a parent or guardian becomes aware that their child has provided us with personal data without their consent, they should contact us.

12. Changes to the Privacy Policy

We reserve the right to modify this privacy policy at any time. Changes will be posted on this page with the date of the last update. We encourage you to check this page periodically to stay informed about how we protect your personal data.

13. Contacts

If you have any questions or requests regarding this privacy policy or the processing of personal data, please contact us at: